Your Visit

All the information you need to get ready for your visit to Jazzbourne, including maps and information about transport, Covid-19 safety and accessibility.

Jazzbourne is located at:
443 New Cross Road
London SE14 6TA

Find us on Google Maps: https://goo.gl/maps/pjP7qUXyhUkpHt7d6

Our what3words location is affair.beyond.visual : https://w3w.co/affair.beyond.visual

Get directions with Citymapper: https://citymapper.com/go/5v11mw4pnu

Jazzbourne is committed to minimising the environmental impacts of our operations, and we hope you will join us in our aims to improve sustainability when you plan your journey to our venue. We are very well served by public transport:

Nearest Stations:
200m to New Cross
550m to Deptford Bridge
700m to Deptford
750m to New Cross Gate

Buses: 53 177 225 453 N53 N89

Bicycle Parking: there are racks to lock your bike on the footpath directly outside the venue. Use TFL’s cycle journey planner to find a safe route to Jazzbourne.

Car Parking: there is free street parking in the roads around the venue but as New Cross is a busy, central location we cannot guarantee availability and do recommend you take public transport if possible. If you park in nearby residential streets, please help us be considerate to our neighbours and make as little noise as possible.

We are a Cashless Venue

We do not accept cash payments at the venue.

Card and contactless payments only please.

We accept:

Payment types accepted

You can read more about why we have gone cashless here.

We are an 18+ Venue

Jazzbourne is an 18+ venue and we operate the “Challenge 25” proof of age ID scheme.

If you are lucky enough to look under 25, please be prepared to show valid photo ID to prove you are over 18 when buying alcohol.

Anyone under the age of 18 must be accompanied by an adult. Please no children.

Covid-19 Safety

The safety of our visitors and staff is our priority. For your protection we are conducting enhanced cleaning and regular disinfection.

In line with current government guidance, seating in the venue is not socially distanced and all events are being sold at full capacities. We are not currently asking guests to provide proof of vaccination or proof of Covid status. 

Hand sanitiser is available for use at the venue entrance and at the bar. Please use hand sanitiser or wash your hands regularly. 

For Covid safety we won’t be operating a cloakroom, so please bring minimal belongings and keep them with you. 

Wearing a mask is not compulsory, but very welcome as a courtesy to other visitors.

Our staff will maintain social distancing wherever possible. 

Thank you for your understanding if our front and rear exit doors are held open for cross-ventilation.  

Our toilets are ventilated at all times. 

Jazzbourne is a small venue, so please be mindful of others and their personal space when moving around or queueing for the bar or toilet.

We kindly ask that you do not attend if you:

  • have tested positive for COVID-19 in the last 10 days
  • believe you may be infected with COVID-19, whether you have symptoms or not
  • have experienced symptoms in the last 10 days
  • have been in close proximity to anyone who has experienced symptoms in the last 10 days and you are not fully vaccinated
  • have arrived in England in the last 10 days from a country where UK quarantine restrictions apply
  • have been instructed to self-isolate

We encourage anyone that is clinically vulnerable, or who is in the same household or support bubble as someone who considers themselves vulnerable, to make their own assessment whether they should attend.

Should Government guidance change we will contact you about your tickets by email, and publish updates here. 

Venue Accessibility

Our team do everything we can to make Jazzbourne as accessible and inclusive as possible.  However, as our venue is the intimate basement space of a Victorian building, our accessibility is limited.

There are 9 steps down from street level to the venue entrance, and a further 1 step down to the main space.

There are no pillars or fixed obstacles in the main space, but furniture is set up according to each event and layout may vary.

An ambulant-accessible gender-neutral toilet can be made available for your visit upon request, please get in touch with us to request this facility.

We will do our utmost to accomodate all customers to the best of our ability, so please get in touch with us to discuss any accessibility requirements prior to your visit. Services we may be able to provide include:

  • provide extra information in advance or on the day to support you to feel comfortable at our events
  • provide extra time to get into and settled in our space prior to a performance
  • offer reserved seating close to the performance area and/or accessible toilet
  • support you to bring assistance animals into the space
  • offer a free personal assistant or carer ticket for any disabled customer that requires personal assistance

As we are a small capacity venue, we may not always be able to provide these services  so please contact us to discuss your requirements before booking.  We welcome suggestions of additional services we can offer to make your visit comfortable and enjoyable. We are committed to improving our accessibility as a creative venue moving forward.